122bet Privacy Policy — Your data is safe with us

When you register or use our services at 122bet, we collect certain specific information — only what is necessary to provide you with a safe and quality experience. We never collect data we do not need.

Data collection under our Privacy Policy falls into two categories: (1) information you provide directly, and (2) information our systems collect automatically.

122bet never stores your national ID number, bank account number, or full payment card details. All such sensitive information is processed directly through secure payment gateways.

122bet uses the data it collects for the purposes listed below. In each case, we use only the minimum information necessary and never for any purpose outside this Privacy Policy.

• Account Management: To create, verify, and manage your account.
• Payment Processing: To securely process deposit and withdrawal requests.
• Security Monitoring: To prevent fraud, hacking, and unauthorized access.
• Support Services: To resolve your issues quickly and effectively.
• Legal Compliance: To meet licensing and regulatory requirements.
• Service Improvement: To improve platform performance and enhance the user experience.
• Personalized Offers: To show you relevant promotions based on your preferences.

All your data at 122bet is stored under high-level security measures. Our servers are protected both physically and digitally, with 24-hour monitoring to prevent unauthorized access to our data centers.

We use the following technologies for data storage:

• AES-256 Encryption: All stored data is kept in encrypted format.
• TLS 1.3 Protocol: State-of-the-art encryption is applied to all data transfers.
• Firewall Protection: A multi-layered firewall blocks unauthorized access.
• Regular Audits: A third-party expert team conducts regular security audits.

Your data is retained for the duration of your active account and for up to 5 years after closure as required by law, after which it is permanently deleted.

The core principle of 122bet's Privacy Policy is simple: your data stays with us. We never sell or transfer your personal information to advertisers, data brokers, or any third party.

However, limited data may need to be shared in certain specific circumstances:

• Payment Processor: Relevant information is shared with bKash, Nagad, and Rocket to process your transactions.
• Legal Authorities: To comply with legal orders from courts or regulatory authorities.
• Fraud Prevention: Sharing necessary information with security services.
• Business Transfer: You will be notified in advance in the event of a company merger or acquisition.

122bet uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Login sessions and security verification — the site cannot function without these.
• Functional Cookies: To remember language preferences and account settings.
• Analytics Cookies: To understand which sections of the site are used most.

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Payment security is the top priority at 122bet. When you transact using Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket — your payment details are never stored on 122bet's servers.

All payments are processed through a fully secure payment gateway. Our privacy policy ensures that only the necessary information (such as amount and reference number) is retained on our end during transactions.

Under 122bet's Privacy Policy, you have the following rights. To exercise any of them, contact our support team at any time.

• Right to Access: The right to know what personal data we hold about you.
• Right to Correction: The right to correct inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your data under specific conditions.
• Right to Restrict Processing: The right to request restricted processing of your data in certain cases.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to the use of your data for specific purposes.

If you request data deletion, we will complete the process within 30 days. However, certain data may need to be retained for a specified period due to legal obligations.

122bet is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal data from minors.

Age verification is carried out at the time of registration. Should any minor's information enter our system and come to our attention, that account and all associated data will be deleted immediately.

122bet reserves the right to update this Privacy Policy as needed. Any significant changes will be clearly announced on the platform, and the effective date will be displayed at the top of the page.

Continued use of the platform after updated policies take effect will be considered as your acceptance of the new terms. We recommend visiting this page regularly to stay informed.

For any questions, complaints, or data deletion requests regarding our Privacy Policy, please reach out to us. Our dedicated privacy team will process your request promptly.

• Live Chat: Available 24/7 at the bottom-right corner of the site.
• Email: [email protected]
• Response Time: Typically within 24–48 hours.

To request data deletion or correction, please contact us from your registered mobile number for identity verification.